Support
Bug reports and feature requests live inside the Meelo app - the form collects your build version, locale, and a sanitized device fingerprint automatically so we can triage faster. Open the app from your phone and head to Settings → Report a Bug or Request a Feature.
Report a bug
Open the in-app form. We get the report with diagnostics attached so we can reproduce it on our end without a back-and-forth.
Not on your phone? Email us instead →
Request a feature
We read every one. Tell us what would make Meelo work better for the way you actually eat - no idea is too small.
Not on your phone? Email us instead →
Delete your data
Don't want to delete your whole account, just clear out some or all of your tracked data? You have two options.
Delete individual entries: open the item inside Meelo (a logged meal, weight entry, custom food, recipe, fasting session, etc.), swipe left on the row or tap it to open, then tap the delete icon. The entry is removed from your account immediately.
Wipe all data, keep the account: email [email protected] from your account address and ask us to clear every meal, weight reading, fasting session, water log, plant count, custom food, recipe and meal plan. We do it within 7 business days and confirm by email. Your account email and any active subscription stay untouched.
Want a copy first? See Data export to download a full archive before deleting.
Delete your account
You can permanently delete your Meelo account and all associated data directly from the app - no email back-and-forth required.
- Open Meelo on your phone
- Tap the Settings tab (bottom-right)
- Scroll down to Account and tap it
- Tap Delete account
- Type your email to confirm, then tap Delete permanently
What gets deleted: your profile (name, email, photo), every food log entry, weight history, fasting sessions, water log, custom foods, recipes, meal plans, push notification tokens, and any active subscription. The action is irreversible - we cannot recover the data once it is gone.
Can't open the app? Email us from your account address → and we'll delete it manually within 7 business days.
Can't open the app?
Email us at [email protected] and we'll get back within two business days. Include your iOS version and a short description of what you saw - screenshots help when something looks off.