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Terms of Service.

Effective: 1 May 2026 Last updated: 1 May 2026 Version: 1.0
Contents
00At a glance 01Acceptance 02Your account 03License 04Subscriptions 05Trial & cancellation 06Acceptable use 07Your content 08Health disclaimer 09No warranty 10Liability 11Indemnity 12Termination 13Apple-specific terms 14Changes 15Governing law 16Contact
Plain-language summary

Meelo is a wellness app, not a medical device. Use it as a guide, not a doctor. Don't abuse it, don't try to break it, and don't share your account. Subscriptions auto-renew until you cancel; cancellation is one tap inside the app. We're not liable for clinical decisions you make based on what the app shows you.

Section 01

Acceptance of these terms.

These Terms of Service ("Terms") form a binding agreement between you and Meelo, an Estonian private limited company ("Meelo", "we"), governing your use of the Meelo iOS application and any related services (together, "the Service").

By creating an account, downloading, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old to use Meelo. By using the Service you represent that you meet this minimum age.

Section 02

Your account.

You are responsible for the activity that occurs under your account, including the security of your authentication credentials. You agree to notify us promptly at [email protected] of any unauthorised use.

You may not share your account, sell access to it, or transfer it to another person.

Section 03

License.

Subject to these Terms, Meelo grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Meelo App on devices you own or control, solely for personal, non-commercial use.

All rights, title, and interest in the App, including all intellectual property rights, remain with Meelo. You may not reverse-engineer, decompile, redistribute, or create derivative works from the App, except as expressly permitted by applicable law.

Section 04

Subscriptions.

Meelo offers a free tier and a paid Pro subscription. Pro is billed monthly or annually as elected at sign-up, in the currency of your App Store or Google Play account.

  • Subscription billing is processed by Apple via the App Store or by Google via Google Play. We do not see or store your payment card details.
  • Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before renewal.
  • Renewal prices may change; we will give at least 30 days' notice via email and an in-app prompt before any price increase takes effect for you.
  • Refunds for in-app purchases are governed by Apple or Google's store policies. Contact the relevant store support team for refund requests.
Section 05

Trial & cancellation.

Pro is offered with a 3-day free trial for first-time subscribers where supported by the store. You will not be charged during the trial. If you do not cancel before the trial ends, your subscription will automatically convert to paid at the rate selected.

You can cancel at any time:

  • Inside the App: Settings → Subscription → Cancel.
  • From iOS: Settings → [your name] → Subscriptions → Meelo → Cancel.
  • From Android: Google Play → Payments & subscriptions → Subscriptions → Meelo → Cancel.

Cancellation stops future renewals; you retain Pro access for the remainder of the current billing period. We do not pro-rate refunds for partial months unless required by applicable consumer law.

Section 06

Acceptable use.

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Probe, scan, or test the vulnerability of any system without authorisation.
  • Interfere with or disrupt the Service or servers.
  • Attempt to gain unauthorised access to any part of the Service or to other users' accounts.
  • Use automated means (bots, scrapers) to access the Service or extract its data, except via documented APIs we provide.
  • Upload content that is unlawful, infringing, harassing, or that contains malware.
  • Reproduce or commercially exploit any portion of the Service.
Section 07

Your content.

You retain ownership of all data you log into the Service: meals, weights, custom foods, photos, notes ("Your Content"). By using the Service you grant Meelo a limited, non-exclusive license to host, store, transmit, and process Your Content solely to deliver the Service to you.

This license terminates when you delete the relevant content or your account, except where retention is required for legal or backup purposes (see Privacy Policy §6).

Section 08

Health disclaimer, please read.

Meelo is a wellness and educational tool, not a medical device. The information and metrics shown by the App are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease or condition.

Nutrition data is sourced from third parties (including the open Open Food Facts database) and may contain inaccuracies. Calorie burn estimates are approximations based on activity data.

Always consult a qualified healthcare professional before making meaningful changes to your diet, exercise, or weight. If you have a history of disordered eating, please consult a clinician before tracking calories or weight in any app, including this one. Our ED-aware mode is a harm-reduction default, not a treatment.

If you are pregnant, breastfeeding, have diabetes, an eating disorder, or any other medical condition, do not rely on Meelo as a substitute for professional care.

In an emergency, call your local emergency number or, in the EU, 112.

Section 09

No warranty.

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranty of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected. We do not warrant the accuracy or completeness of nutrition or fitness data.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, such warranties are excluded only to the extent legally permissible. Statutory consumer rights remain unaffected.

Section 10

Limitation of liability.

To the maximum extent permitted by law, in no event shall Meelo, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or health outcomes, arising out of or related to your use of the Service.

Our total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you have paid to us in the 12 months preceding the claim, or (b) €50.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Section 11

Indemnity.

You agree to indemnify and hold harmless Meelo from any claims, damages, or expenses (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your misuse of the Service, or (c) your violation of any law or third-party rights.

Section 12

Termination.

You may terminate your account at any time from inside the App. We may suspend or terminate your access if you materially breach these Terms or use the Service unlawfully; where practicable we will give notice and an opportunity to cure.

Sections that by their nature should survive termination, including License limits, Health Disclaimer, No Warranty, Limitation of Liability, Indemnity, and Governing Law, survive termination.

Section 13

Apple-specific terms.

The following additional terms apply to use of the Meelo iOS app:

  • These Terms are between you and Meelo only, not with Apple Inc. ("Apple"). Meelo is solely responsible for the App and its content.
  • The license granted to you is limited to a non-transferable license to use the App on Apple-branded products that you own or control, in accordance with Apple's Usage Rules in the App Store Terms of Service.
  • Apple has no obligation to furnish maintenance and support services for the App. Any maintenance and support is provided by Meelo.
  • If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App, and any further claims relating to warranty failure are Meelo's responsibility.
  • Meelo, not Apple, is responsible for addressing any product liability claims, claims of legal non-conformity, and intellectual-property claims relating to the App.
  • You represent that you are not in a country subject to a U.S. Government embargo, and you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you as a third-party beneficiary.
Section 14

Changes to these terms.

We may modify these Terms from time to time. If changes are material, we will give at least 30 days' notice via email and an in-app prompt before they take effect. Continued use after the effective date constitutes acceptance.

Section 15

Governing law & disputes.

These Terms are governed by the laws of Estonia, without regard to its conflict-of-laws principles. Mandatory consumer-protection laws of your country of residence remain unaffected.

Disputes shall first be attempted to be resolved informally by contacting [email protected]. Unresolved disputes shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia, except where mandatory consumer laws provide otherwise.

EU consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

Section 16

Contact.

Meelo
[email protected]

For company address and registered details, see Imprint.

Track gently.
Eat plenty.

[email protected]

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